PRIVACY POLICY – PHARMA INTERNATIONAL INSTITUTE APP
Effective Date: 4-5-2026
Owned & Operated By: Pharma International Institute
1. Introduction
Pharma International Institute is committed to protecting the privacy and personal information of students, healthcare professionals, and users of our mobile application and related services .
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Pharma International Institute App. By accessing or using the App, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
When you register or use the App, we may collect:
- Full name
- Mobile number
- Email address
- Date of birth
- Educational qualifications
- Professional details
- Country and city of residence
- Profile photograph (if uploaded)
Academic Information
Pharmacy education details
Licensing exam interests (OPRA, PEBC, PSI, FPGEE, GCC, NCLEX-RN, etc.)
Course enrolments
Mock test results and performance data
Attendance records
Technical Information
* Device information
* Operating system details
* IP address
* App usage data
* Login activity
* Crash reports and diagnostics
Communication Information
* Messages sent through support channels
* Queries and feedback submitted by users
* Participation in webinars, live classes, and discussion groups
3. How We Use Your Information
We use collected information to:
* Provide educational services and course access
* Manage student registrations and enrollments
* Conduct live classes, mock tests, and assessments
* Deliver study materials and recorded sessions
* Provide academic support and counseling
* Send course updates, examination alerts, and notifications
* Improve App performance and user experience
* Maintain security and prevent misuse
* Comply with legal obligations
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
Information may be shared only:
* With authorized employees, faculty members, and academic coordinators who require access to provide services
* With trusted third-party service providers involved in payment processing, cloud storage, communication, or technical support
* When required by law, court order, or government authority
* To protect the rights, safety, and security of Pharma International Institute and its users
5. Payments & Financial Information
* Course payments are processed through secure third-party payment gateways.
* Pharma International Institute does not store complete credit card, debit card, banking, CVV, or payment authentication information on its servers.
* Payment information is handled in accordance with the security standards of the respective payment service providers.
6. Data Retention
* User information is retained for as long as necessary to provide educational services and comply with legal requirements.
* Academic records, enrollment information, and payment records may be retained for administrative and regulatory purposes.
* Users may request account deletion by contacting our support team.
* Subject to legal and operational requirements, deleted accounts will be removed within a reasonable period.
7. User Rights
Users have the right to:
* Access their personal information
* Update or correct profile details
* Request deletion of their account
* Withdraw consent for certain communications
* Request information regarding how their data is used
Certain requests may be limited where retention is required by law or institutional obligations.
8. Data Security
We implement appropriate technical and organizational measures to safeguard user information, including:
* Secure servers and databases
* Encryption of sensitive information where applicable
* Restricted access controls
* Regular security monitoring
While we strive to protect user data, no internet-based service can guarantee absolute security.
9. Third-Party Services
The App may utilize third-party services for:
* Payment processing
* Cloud storage
* Analytics
* Video conferencing and live classes
* Notification and messaging services
These third parties may have their own privacy policies governing the handling of information.
10. Children’s Privacy
The App is intended primarily for adults and higher education students.
We do not knowingly collect personal information from children under the age required by applicable laws without appropriate consent. If such information is identified, it will be removed promptly.
11. Communication Consent
By registering with Pharma International Institute, you consent to receive:
* Academic updates
* Course notifications
* Examination alerts
* Promotional information about educational programs
* Calls, emails, SMS, WhatsApp messages, and other service-related communications
You may opt out of promotional communications where permitted by law.
12. Updates to This Privacy Policy
Pharma International Institute may revise this Privacy Policy from time to time.
Any updates will be posted within the App and/or on official communication channels. Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.
13. Contact Information
Pharma International Institute
D1 96 Terrace, 53/2288, Ponnurunni, Vyttila,
Kochi, Ernakulam, Kerala 682019, India
Phone: +91 75109 61739, +91 9061999968, +91 8891795990
For questions, concerns, data access requests, or privacy-related inquiries, users may contact Pharma International Institute through its official support channels.
By using the Pharma International Institute App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.